At RGC UDAIPUR, we are dedicated to protecting your privacy and ensuring your trust. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you access our iOS application and related services. By using our app, you agree to the terms outlined in this policy.

1. Information We Collect
• 1.1 Personal Information: Full Name, Email Address, Mobile Number, Academic Details (course, school, batch, etc.), Location (if required).

• 1.2 Usage Data: App interaction details, Time spent on various sections, Navigation paths, user preferences, App performance data, and crash logs.

• 1.3 Device Information: Device type and model, Operating system and version, App version, and unique device identifiers.

2. How We Use Your Information
• To personalize your learning journey.
• To provide timely updates about your courses, schedules, exams, or new features.
• To offer customer and technical support efficiently.
• To analyze app performance and improve app stability and features.
• To send notifications, alerts, and promotional offers (only with your consent).

3. Data Sharing and Disclosure
• We do not sell, rent, or trade your personal information.
• We share data only with trusted service providers under strict confidentiality agreements.
• We may disclose data to comply with legal obligations.

4. Data Storage and Security
• We use secure servers and encrypted storage methods.
• We regularly update our security systems.
• While we strive to protect your data, no system is completely secure.

 5 Retention of Data
• We retain data as long as your account is active or as required by law.
• You may request deletion of your data at any time.

6. Children’s Privacy
• Our services are intended for users aged 16 years and above.
• We do not knowingly collect personal information from children under 16

7. User Rights and Controls
• You have the right to access, update, correct, or delete your personal information.
• You can withdraw consent for non-essential communications at any time.

8. Cookies and Tracking Technologies
• We use cookies to remember preferences, monitor app usage, and enhance user experience.
• You can disable cookies in your device settings, but some app features may be affected.

9. Changes to This Privacy Policy
• We may update this policy periodically.
• Significant changes will be communicated via the app or email.
• Continued use of the app constitutes acceptance of the updated policy.

10. Contact Us
• Email: rgcudaipur@gmail.com
• Website: www.rgcudaipur.com